Support
Frequently Asked Questions
Have questions about using Goshuin Atlas? Check out our comprehensive FAQ page for detailed answers to common questions about features, usage, and more.
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Need personalized help or have a question that isn't covered in our FAQ? Please don't hesitate to reach out to our support team.
We typically respond within 24-48 business hours.
Troubleshooting Tips
- Ensure Goshuin Atlas is updated to the latest version from the App Store.
- Check your device's internet connection if certain features are not working as expected (e.g., map loading, directions).
- Make sure location services are enabled for Goshuin Atlas in your iPhone's Settings (Settings > Privacy & Security > Location Services > Goshuin Atlas).
- Restart the Goshuin Atlas app.
- Restart your iPhone.